Frequently Asked Questions

What time is check-in and check-out?

Check-in is after 4:00 PM, and check-out is by 11:00 AM.

Is there Wi-Fi and cell service at the cabin?

Yes, the cabin offers free high-speed Wi-Fi and reliable cell service.

What’s the cancellation policy?

Cancellation policy: Before 30 days, a full refund is available. For cancellations between 15 and 30 days, a 50 percent refund is provided. Within two weeks, no refund is available. You can review all of the cabin’s policies here.

How many guests can the cabin accommodate?

The cabin sleeps up to 6 guests comfortably, with 3 bedrooms and 3 beds.

Is the cabin pet-friendly?

Unfortunately, pets are not allowed at this property.

What is the cabin's exact location?

The cabin is located in Gatlinburg, Tennessee, just minutes from downtown attractions, restaurants, and the Smoky Mountains.

Is the road to the cabin steep or difficult to access?

The cabin is accessible by paved roads.